Standard return
If an item was not made to order and consumer law allows withdrawal, you can request a return under the applicable rules. Keep the item and packaging intact when possible.
Obsługa
We want returns to be easy to understand. If something in your order is off, let us know quickly and we'll walk you through the next step.
If an item was not made to order and consumer law allows withdrawal, you can request a return under the applicable rules. Keep the item and packaging intact when possible.
If a parcel arrives damaged, parts are missing, or the item does not match your order, send us the order number and a short description. The sooner we hear from you, the faster we can help.
A photo of the parcel or product, the order number, and a short description usually gives us everything we need to start helping right away.